Equipment Setup

AV support is available for University sponsored events including conferences, large meetings, concerts and special events. Due to demand, we are unable to support recurring student organization meetings, student sponsored parties, intramural games or tournaments, and public showings of television broadcasts.

AV support for supported special events is available on a fee-for-use basis. Because each event has different requirements, we do not publish a price list. Please call the Service Center and AV personnel will provide you with a price quote for your event. Requests for special event should be submitted at least 7 business days in advance. Please note that submitting a request does not guarantee the event will be supported.

For special event support, equipment will be setup and ready no less than 30 minutes prior to the event start time. For events not requiring sound reinforcement, we will ensure the equipment is working properly and hand off to the organizer at the beginning of the event. If problems arise during the event, please call the Service Center. The event organizer is responsible for equipment left unattended during or after the event.

While we maintain an inventory of equipment for events, occasionally we must rent equipment or outsource last minute requests. If the event requires special equipment or outsourcing, we will provide a quote for approval before confirming the event. We will charge back to the requestor’s departmental account any labor, rental, and travel expenses.

  • Faculty
  • Staff
Active – A fully-supported, production service.
Service Desk – To open an IT support request, please contact the Facilities and Services ServiceDesk at 315-268-6700 or Or, enter a ticket online at
Availability Target: 
Business Hours with some after-hours support available upon prior arrangement