Email Infrastructure

  • Electronic Faxing eFAX replaces the traditional FAX machine throughout campus with an e-mail based solution for sending and receiving FAX transmissions. Eligibility:  Faculty Staff Student Cost:  Costs are calculated as standard long distance fees when using your long distance PIN number. Status:  Active - A fully-supported, production service. Support:  Service Desk - To open an IT support request, please contact the Facilities and Services ServiceDesk at 315-268-6700 or servicecenter@clarkson.edu. ...
  • Email, Calendar, Tasks and Contacts OIT offers mailboxes on Microsoft Exchange, a sophisticated messaging tool platform that provides rich and efficient access to email, calendars, contacts, and tasks. Eligibility:  Faculty Staff Student Alumni Cost:  There is no cost associated with this service. Status:  Active - A fully-supported, production service. Support:  Service Desk - To open an IT support request, please contact the Facilities and Services ServiceDesk at 315-268-6700 or servicecenter@clarkson.edu. Or, enter a ...
  • Inbound (SPAM) Mail Filtering All inbound email to campus is filtered for viruses and spam. A web based quarantine is available for messages that are not clearly legitimate or clearly spam and individuals can configure the level of scrutiny their inbound messages receive. Eligibility:  Faculty Staff Student Alumni Cost:  There is no cost associated with this service. Status:  Active - A fully-supported, production service. Support:  Service Desk - To open an IT ...
  • Mailing Lists Clarkson hosts a number of email discussion lists for both internal and external purposes. Eligibility:  Faculty Staff Student Cost:  There is no cost associated with this service. Status:  Active - A fully-supported, production service. Support:  Service Desk - To open an IT support request, please contact the Facilities and Services ServiceDesk at 315-268-6700 or servicecenter@clarkson.edu. Or, enter a ticket online at rt.clarkson.edu. Availability Target:  24×7, 99.99% uptime
  • Outbound Mail Filtering All email leaving campus from our Exchange environment is filtered for viruses and throttled to prevent accidental blacklisting of our systems by other email providers. Eligibility:  Faculty Staff Student Alumni Cost:  There is no cost associated with this service. Status:  Active - A fully-supported, production service. Support:  Service Desk - To open an IT support request, please contact the Facilities and Services ServiceDesk at 315-268-6700 or servicecenter@clarkson.edu. Or, ...